FAQ

What are the Shipping charges for the products?

Shipping is free for all orders above ₹500, throughout India. For orders, less than  ₹500 we charge a nominal  ₹50 for each order.

How does the delivery process work?

All deliveries are scheduled through Delhivery. You will be informed when we ship your consignment and will also be provided a tracking number.

How many days will you take to deliver the products from the date of order placement?

The home delivery will take maximum of 1 working day for Chennai region, 2-3 working days for other Metros in India, and 3 – 4 working days for other regions across India. The delivery may take upto 5 days for J&K, Himachal, North East India and Andaman.

What can I do to change the shipping address after placing the order?

If  You want to change the shipping address, you can intimate the new address via email to reachus@gramiyaa.com  If the particular order was already shipped before receiving your email, it is not possible to change the delivery address.

Can I place the order in Cash on Delivery Method?

Sorry. We currently do not have Cash on Delivery Option to Place Orders.

How do I cancel the order, I have placed?

If you need to cancel your order, you should send a Email to reachus@gramiyaa.com before the order dispatches.

What is the return policy?

Please write to reachus@gramiyaa.com incase of damaged or leaked packaging.

Can I modify the shipping address of my order after it has been placed?

Yes, You can modify the shipping address of your order before we have processed (packed) it.

How Do I Register On Gramiyaa.com?

Registration on Gramiyaa.com is a simple process that can be completed in 3 simple steps:

  1. Click on the Account link on the top of the home page
  2. Type in your email address in the Register section.
  3. Enter password of your choice; confirm the password and you are done!
Do I Need A Gramiyaa.com Account For Making A Purchase?

No, it’s not necessary to create an account before making a purchase on the site but is highly recommended, since it has its own advantages, You can–

  1. Make a purchase by only providing your email id rather than filling necessary details, every time
  2. Track the delivery status of your order(s)
  3. View the entire history of your past orders
  4. Also plan future orders through useful features like Wishlist and Notify Me
  5. Write reviews for products bought from us
  6. Subscribe to our weekly newsletter to stay in the know on Gramiyaa’s new products
What are the Shipping charges for the products?

Shipping is free for all orders above ₹500, throughout India. For orders, less than  ₹500 we charge a nominal  ₹50 for each order.

How Do I Reach Your Customer Support?

Our customer support is open during business hours on all working days. If you have any queries or need assistance with an order, just ring us at +91-7373743747.

I Have Some Suggestions With Regards To Your Service. Where Should I Post It?

We welcome all suggestions and actively work on the feasible ones to serve you better. If you have some, please send them to us here feedback@gramiyaa.com

Got more questions?

reachus@gramiyaa.com

+91 - 9842999199

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